Turquoize At Hyatt Ziva Cancun (Adults Only) | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Blvd. Kukulcan, Manzana 51, Lote. 7 Hotel Zone, Cancun, Mexico, 77500

“The amazing ocean views truly made my stay lovely.”view full review

Turquoize At Hyatt Ziva Cancun (Adults Only) is a 5-star luxury property featuring beachfront suites and an array of exclusive amenities. The hotel offers adults-only accommodations, including private hot tubs and butler services within its expansive offerings.

Rooms & Amenities

The Turquoize At Hyatt Ziva Cancun offers 160 air-conditioned rooms featuring private outdoor hot tubs, furnished balconies, and 24-hour room service. Guests can choose from adults-only beachfront suites with special upgraded amenities, offering direct views of the ocean.

Dining Options

Guests can enjoy meals at any of the 8 onsite restaurants, featuring a variety of culinary options including Italian cuisine. The hotel also has 5 bars and poolside bars offering drinks throughout the day.

Leisure & Services

Leisure activities at Turquoize include outdoor pools, beach cabanas, and an outdoor tennis court. The hotel's spa provides body treatments, massages, and facials for relaxation.

Location & Nearby Attractions

The hotel is situated within a 15-minute walk from Chac Mool Beach and landmarks such as Coco Bongo and Forum By The Sea, enhancing guests' exploration opportunities. Nearby dining options include El Mercado and La Bastille, both within 0.5 km.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Turquoize Sky Swim Up Ocean Front Master King

2 persons

65 m²

1 King-size bed

Shower

Coffee machine

room details

Turquoize Sky Swim Up Ocean Front Master Double

2 persons

65 m²

2 King Size Beds

Shower

Coffee machine

room details

Turquoize Sky Ocean Front Master Double

2 persons

65 m²

2 King Size Beds

Shower

Coffee machine

room details

Turquoize Ocean Front Master Double

2 persons

65 m²

2 King Size Beds

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cancun 11.1 km

Airports

Cancun (CUN) 23.8 km

Isla Mujeres (ISJ) 26.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Variety of Restaurants

“I was really surprised by the variety of restaurants available at the resort. Each evening, I had the chance to indulge in different cuisines, from Asian fusion to steak and even French. My favorite was definitely the Asian fusion restaurant, where the flavors were rich and satisfying. The steakhouse also impressed me, even though I thought the food could have been even better. What stood out to me was the lack of need for reservations, made dining more relaxed and enjoyable.” view full review

Fine Ocean View

“The room I stayed in was absolutely beautiful, offering a amazing ocean view. I loved having a little sofa on the balcony, perfect for relaxing while taking in the scenery. The hot tub provided an extra touch of luxury, allowing me to unwind at the end of the day. The spacious bathroom was another highlight, and I appreciated the well-stocked mini-bar with water, soda, and Topochico.” view full review

Invigorating Spa Experience

“During my stay, I took advantage of the spa facilities, and it was a fantastic decision. The hydrotherapy circuit was included for guests in the Turquoize tower during specific hours, which I enjoyed thoroughly. It was a perfect way to destress and pamper myself. I also had the chance to experience their massage services, incredibly relaxing.” view full review

Luxurious and Spacious

“The bathroom in my room was one of the highlights of my stay. It was surprisingly spacious, nice for a comfortable experience. The rain shower head was a standout feature for me, providing a refreshing experience each day. It's quite rare to find such excellent bathroom facilities in a hotel, and this made my stay more fun.” view full review

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Adults only
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Billiard tables
Table tennis
Yoga class

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Blvd. Kukulcan, Manzana 51, Lote. 7 Hotel Zone, Cancun, Mexico, 77500

Map view

Blvd. Kukulcan, Manzana 51, Lote. 7 Hotel Zone, Cancun, Mexico, 77500

City landmarks

Landmark

Cancun Convention Center

1.1 km

Night club

The City Nightclub

1.1 km

Beach

Playa Forum

700 m

Landmark

Forum By The Sea

620 m

Night club

Daddy'O

610 m

Night club

Mandala Nightclub

790 m

Landmark

Arrecife Chitales

600 m

Gallery

Galeria Balance Cancun

650 m

Beach

Mandala Beach Club

1.1 km

Landmark

Playa Lagarto

700 m

Beach

Chac Mool Beach

1.6 km

Landmark

Museo de Arte Popular Mexicano

2.5 km

Landmark

Water Park at The Grand

1.8 km

Landmark

Parque Ventura Cancun

2.5 km

Landmark

Yamil Lu'um Archeological Site

3.4 km

Beach

Playa Tortugas

2.8 km

Landmark

Scorpion's Temple ruins

3.4 km

Landmark

Sail Away Cancun

2.8 km

Landmark

Bungee in Cancun

2.8 km

Landmark

Playa Tortuga Ferry Terminal

2.8 km

Harbour

Aquatours Cancun

3.0 km

Museum

Cancun Wax Museum

3.6 km

Aquarium

Interactive Aquarium

3.7 km

Landmark

Avenida Kukulkan

4.4 km

Park

arte Garden

3.6 km

Mall

La Madonna

3.7 km

Beach

Playa Langosta

4.2 km

Nearby

Night club

Coco Bongo

500 m

Night club

Palazzo

420 m

Amusement Park

Delphinus Dreams

370 m

Restaurants

Restaurante Risotto

50 m

Blvd Kukulcan KM 8.5 Punta Cancún

La Bastille

10 m

Boulevard Kukulcan Manzana 51

El Mercado

370 m

Boulevard Kukulcan Hyatt Ziva

Tradewinds Restaurant

50 m

Boulevard Kukulcan The Royal Caribbean

Restaurante Ayami

120 m

Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun

Habaneros

30 m

Boulevard Kukulcan Km 11.5 Frente a Plaza Flamingos

Restaurant Le Basilic

290 m

Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel

La Joya

320 m

Kukulcan Blvd 9. 5

Mextreme

780 m

Zona Hotelera Km 9 In Front Of Convention Center

Reviews and Ratings

Reviews from guests about their experience.

George

United States, March 2025

5.0/10

I had an really good stay at Turquoize At Hyatt Ziva Cancun. The staff's friendliness and professionalism truly made my experience nice. However, the Steak House could improve its lighting during dinner time, as I found it too dark for good photos. Overall, I was extremely pleased with the food and service.

Rooms

9.0

The Turquoize Ocean Front Master King room was elegant, offering stunning views and great amenities. While it was well-maintained, I noticed some signs of wear.

Service

10.0

Service was great throughout my stay. My butlers, especially Emmanuel, were incredibly attentive and helpful, ensuring a seamless experience.

Location

10.0

The hotel's location was fantastic, featuring beautiful views and direct beach access. I loved the clean, turquoise water, making it perfect for relaxation.

Dining

9.0

Dining options were diverse and enjoyable. I particularly loved the Italian and Asian restaurants, but the atmosphere in the Steak House could be improved with better lighting.

Facilities

10.0

The facilities were impressive, with a hot tub on the balcony and numerous relaxing sitting areas. Room service and amenities like airport shuttle were very convenient.

Roger

United States, March 2025

5.4/10

My stay at Turquoize At Hyatt Ziva Cancun was really good. The staff was incredibly friendly, especially my butler, Emmanuel, who went above and beyond to make my stay special. The only downside was the dim lighting in the Steak House during dinner, which made it hard to take pictures. Overall, the elegance of the hotel and its amenities made for a nice trip.

Rooms

10.0

I stayed in the Turquoize Ocean Front Master King. the view was stunning and the room was beautifully decorated with rose petals and champagne. It truly felt special.

Service

10.0

The service was great. Emmanuel and the rest of the butlers made sure I felt taken care of, even arranging a surprise birthday celebration in my room. Their dedication was very nice.

Location

9.0

The location was perfect. with crystal clear blue water and well-maintained beach facilities. It truly felt like a slice of paradise, though I had hoped for a bit more relaxation without the strong winds.

Dining

10.0

I enjoyed the variety of dining options. particularly loved the Italian and Asian restaurants. The breakfast in my room was a good way to start the day.

Facilities

10.0

The facilities were fantastic. from room service to a lovely hot tub on my balcony. Everything was just what I needed for a relaxing getaway.

John

United States, February 2025

6.6/10

My stay at Turquoize at Hyatt Ziva Cancun was absolutely fantastic. The beautiful location and the stunning beaches truly made my experience special. Although I hoped for a more adult-only atmosphere, the service from my butlers, David and Marissa, was really good, making for a nice anniversary celebration. However, the drinks at some restaurants could use improvement.

Rooms

10.0

I stayed in the Turquoize Sky Ocean Front Master King, which had an amazing view and was beautifully decorated with rose petals and champagne to celebrate our anniversary.

Service

10.0

Anna and Rubelsi, our butlers, were amazing. They took care of all our needs from reservations to in-room service, even arranging a lovely decorative touch for a birthday celebration.

Location

9.0

The location was unbeatable, with crystal clear blue water and immaculate surroundings. It was clean and well maintained, although I found it a little lively at times rather than relaxing.

Dining

8.0

I enjoyed dining, especially at the Italian and Asian restaurants, though I found the drinks to be lacking in some areas like Chevy's restaurant and the buffet.

Facilities

10.0

The hotel offered excellent facilities, from multiple infinity pools to a hot tub on the balcony, enhancing the luxury of my stay.

Charles

United States, January 2025

5.6/10

My stay at Turquoize at Hyatt Ziva Cancun was mostly enjoyable. The beautiful location and really good service were highlights. However, the adult-only experience I was hoping for felt a bit diluted as the two Hyatt properties are connected, which might not suit everyone. Overall, I loved the amenities and special touches, like the room decoration for my friend's birthday.

Rooms

9.0

The Turquoize Sky Ocean Front Master King was perfect. great views and quiet ambiance. I especially appreciated the thoughtful touches from my butlers, like the cake and champagne. Only downside was some minor signs of wear in the room.

Service

10.0

The service was commendable. my butlers Anna and Rubelsi were attentive and kind, arranging everything from dinner to spa reservations. The team, including the front desk staff, was fluent in English and very helpful.

Location

8.0

The location was beautiful, right by lovely beaches. though I was hoping for a more relaxing vibe. The facilities were well maintained and clean, which added to the overall experience.

Dining

9.0

Dining options were great, especially the Italian and Asian restaurants. the service was really good, and I appreciated the good assortment offered across venues. Room service was a bonus too.

Facilities

9.0

The facilities included everything I needed. from room service to valet parking, everything was efficient. The infinity pools were also gorgeous, making for a perfect relaxation spot.

Albert

United States, October 2024

6.2/10

I had a fantastic stay at Turquoize At Hyatt Ziva Cancun. The location was stunning, with crystal clear blue waters and well-maintained facilities. While I loved the butler service, which was attentive and thoughtful, and the dining options, I felt the drinks could be improved. Overall, it was a nice experience.

Rooms

10.0

The Turquoize Sky Ocean Front Master King room was very nice. I loved the views and the amenities. My butlers, Anna and Rubelsi, decorated the room with rose petals and champagne to celebrate my birthday, creating a lovely atmosphere.

Service

10.0

The service from my butlers was amazing. They were kind, attentive, and made my last days of honeymoon luxurious. They handled all our requests with ease, from dinner reservations to in-room breakfasts.

Location

10.0

The location was superb. The beaches were beautiful, and the infinity pools were stunning. I appreciated how clean and well-maintained everything was during my stay.

Dining

9.0

Dining options were quite varied. I particularly enjoyed the food at Tradewinds and Moongate, both offering really good service and quality meals. However, some other places, like Chevy's, did not impress as much.

Facilities

10.0

The facilities were excellent. With multiple pools, dining venues, and spa options, it felt like a complete resort experience.